Thank you for choosing Envo Shop for your online shopping needs. We are delighted to offer free shipping on all orders to destinations within the United States. Please take a moment to review our shipping policy to understand the details of your order’s journey from our warehouse to your doorstep.
Processing Time:
- Orders are typically processed within 1-2 business days from the time they are placed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods:
- All orders qualify for free standard shipping.
- We partner with reputable carriers to ensure the safe and timely delivery of your items.
Estimated Delivery Time:
- Standard Shipping: Estimated delivery within 5-7 business days from the date of order processing.
- Expedited Shipping (if applicable): If you opt for expedited shipping at an additional cost, your order will be delivered within 2-3 business days from the date of order processing.
Order Tracking:
- Once your order has been processed and shipped, you will receive an email confirmation with tracking information.
- You can track your order’s progress and estimated delivery date using the provided tracking number on our website.
Shipping Destinations:
- We currently offer shipping only within the United States. Unfortunately, we do not offer international shipping at this time.
Order Changes and Cancellations:
- If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible.
- Once an order has been shipped, changes or cancellations may not be possible. Please refer to our Returns and Exchanges policy for more information.
Shipping Delays:
- While we strive to meet our estimated delivery times, there may be instances of unforeseen delays due to factors beyond our control, such as weather conditions or carrier issues.
- We appreciate your understanding in such cases and assure you that we will work diligently to resolve any issues that arise.
Lost or Damaged Shipments:
- In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately.
- We will initiate an investigation and work to resolve the issue promptly, either by issuing a replacement or providing a refund as per our Returns and Exchanges policy.
Returns and Exchanges:
- For information about our returns and exchanges policy, please visit our Returns and Exchanges page.
We value your business and aim to provide you with an exceptional shopping experience. If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team at mureiopoul@gmail.com or +1 413-324-8551.
Thank you for choosing Envo Shop. Happy shopping!